Tuesday, May 11, 2021

Airtel CEO Vittal writes to customers on safety, cautions against cyber frauds

Bharti Airtel’s chief executive officer for India, Gopal Vittal, has said that the company has invested Rs 38,000 crore in spectrum and network capacity to ensure its customers remain connected during this pandemic.

In a letter to the telco’s 307.9 million subscribers, Vittal detailed out how Airtel is carrying out home delivery of SIM cards and cautioned subscribers against falling prey to cyber frauds.

“We have made an investment of well over Rs 18,000 crore to buy precious spectrum that will dramatically improve indoor coverage in the coming months. We have also invested an additional Rs 20,000 crore to enhance our capacities so that your experience improves even as your consumption rises,” said Vittal in his letter on Wednesday.

This email from the second largest operator in India comes at a time when India recorded more than 360,000 Covid-19 cases on Tuesday.

Vittal said the telco’s investments are expected to keep the data available to customers as dependency on wireless communication surges in India. With offices declaring remote work culture in the wake of Covid-19 outbreak since last year, the telecom networks have witnessed a 33% surge in data consumption, pushing telcos to add to their network expansion and bring in more fibre to home networks.

This time around, demand for mobile data networks has risen 10-15% and that for fixed line broadband is up 50-60% in the last couple of months, ET reported.

Tower firms and other telcos have boosted their infrastructure as well. During the February 2020-April 2021 period, telecom companies and their infrastructure partners deployed 69,448 new mobile towers, according to industry body Tower and Infrastructure Providers Association (TAIPA).

Along with its rivals Reliance Jio Infocomm (Jio ) and Vodafone Idea (Vi), the trio have invested Rs 9,000 crore in network infrastructure expansion during the year, after Covid-19 struck last year, according to industry data.

Vittal said Airtel can ensure home delivery of SIM cards and customers can make payments online. Telecom is part of essential services as many parts of the country are under a lockdown to reign in the pandemic surge.

He though cautioned them against the rapid increase in cyber frauds, as many across age groups adopt digital payments. “There has been a massive increase in cyber frauds. And as usual, fraudsters are always finding new ways to trick you,” he added.

Recent Articles

HDFC BANK and CSC join hands to bring Chat Bot EVA for VLEs

Chat Bot will empower 1.5 lakh village-level entrepreneurs (VLE) to provide last-mile connectivity in semi-urban and rural areasVLES to provide financial services...

Tanushree Jain is Empowering Rural Artisans with Her Enterprise Nushaura

Jaipur, 10 May: Tanushree Jain who was a part of Project Her&Now entrepreneurship support program in Rajasthan in 2020, is also a...

COAI Cautions General Public on FALSE Rumours Regarding 5G

COAI, the representative body for the Indian telecommunications industry, today expressed its concern regarding false rumours connecting 5G technology with the spread...

StarAgri & Agribazaar donates oxygen concentrators worth Rs. 2 crores to govt hospitals in Rajasthan.

In collaboration with StarAgri & Agribazaar, India’s premier Agri warehousing and online agri-trading company, recently announced donating 300  imported state-of-the-art oxygen concentrators...

Cycling Revolution in the Pink City via Pink Pedals

Associated with Project Her & Now, Jaipur-Based Entrepreneur – Pooja Vijay is Ushering a ‘Cycling Revolution’ in the ‘Pink City’ Through Her...

Related Stories

Leave A Reply

Please enter your comment!
Please enter your name here

Stay on op - Ge the daily news in your inbox