Saturday, December 14, 2024

Airtel upgrades its Postpaid Plans to serve evolving customer needs

Bharti Airtel (“Airtel”), India’s premier communications solutions provider, today
announced new postpaid plans for Corporate and Retail customers.

In the post pandemic world, abundance of high-speed data is increasingly becoming a key need for customers; as Work From Home and Online Education is the new normal. In this context, Airtel’s has further simplified its Postpaid plans to offer industry leading data benefits backed by a 5G ready network and superior digital-first customer care. The plans also come with a range of exclusive benefits such as bundled content and business productivity tools.

Ajay Chitkara, Director and CEO – Airtel Business said, “Over the past few years, Airtel has made massive investments in spectrum, infrastructure and latest technologies to build a 5G ready and secure network that can support the digital transformation journeys of our customers. Our new Postpaid plans offer a holistic connectivity solution along with industry leading benefits to meet the productivity requirements of our customers in the post pandemic world.”

All eligible Airtel Corporate customers will be migrated to the new plans, as applicable, from their subsequent billing cycles.

A key feedback Airtel received from customers was the need for more data as the entire family’s use of digital platforms has increased manifold. As a response, Airtel has refreshed its Family Postpaid plans to help its customers navigate the new normal. With its simplified Postpaid proposition, customers can also easily bundle
add on connections with enhanced data benefits to their existing plans.

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