One Point One Solutions Limited, a leading provider in technology-enabled business process management (BPM) services, announced that it has secured a new client-win with one of the prominent players in the asset management sector. Concurrently, One Point One has also augmented the seat capacity for the leading Fintech player in the country.
Under the terms of the agreement with RazorPay (Payment Solutions Provider), One Point One Solutions has been entrusted to manage the end-to-end merchant origination and servicing with the expansion of its operational capacity to an impressive 160+ seats from 7 seats. This remarkable multi-fold increase from the initial contract signifies the client’s confidence in the capabilities and reliability of One Point One Solutions’ services.
Under the terms of this strategic alliance, One Point One Solutions is entrusted with the management of end-to-end merchant origination and servicing through its Bengaluru Delivery Center, marking a pivotal moment in the company’s evolution. Commencing this operations, One Point One has become a full-service player in the Fintech sector, enabling to transform operations to bridge the gap and create compelling experiences for on-boarding merchants. Key activities involve Verification, Documentation processing, Customer Support, Banking Operations, Ticket Management, and International Payment Enablement.
Under the terms of the agreement, One Point One Solutions will provide the ICICI Prudential Mutual Funds (Asset Management Company) with services of Activation and Renewals of SIPs. Building on this partnership, One Point One Solutions is poised to broaden its horizons by venturing into activation, cross-sell/up-sell, and servicing domains. Commencing the operations from One Point One’s Navi Mumbai delivery center will enable the team to focus on delivering tailored experiences with unparalleled customer services and driving business growth.
On-boarding of the Mutual Fund and Fin-tech brand as its partners underscores the company’s dedication to agility and client-centricity, reaffirming its stature as a prominent player in the industry.
One Point One Solutions is a full-stack player in BPO, KPO, IT Services, Technology & Transformation and Analytics. The company was incorporated in the year 2006 and offers comprehensive solutions in technology, accounting, skill development and analysis. In 2024, the company acquired a major stake in ITCube Solutions Pvt Ltd., which is an IT + BPM/KPO services company; headquartered in Pune and Cincinnati, Ohio. ITCube Solutions with over two decades of experience, employs 600+ professionals serves clients across sectors and has a robust presence in the USA, England, Netherlands, Germany, Kuwait, Oman, UAE, Qatar, India, Singapore, and Australia.