Ekart, one of India's leading 4PL supply chain companies, has partnered with IKEA to power last-mile deliveries for its home furnishings business, enabling seamless doorstep fulfillment of orders placed on IKEA’s website.
As part of this collaboration, Ekart will play a crucial role in executing the optimized fulfillment of large parcels across IKEA’s extensive catalog of over 7,000+ products, including furniture, home décor, and household essentials, across North India. Ekart’s robust logistics capabilities will enable IKEA to fulfill most customer orders within 24 hours, reinforcing its commitment to operational excellence. With a relentless focus on precision, Ekart consistently delivers streamlined logistics at scale, achieving an industry-leading 99%+ success rate in pre-paid shipments – setting new benchmarks in reliability and customer satisfaction.
Mani Bhushan, Chief Business Officer, Ekart, said, “This partnership is a testament to
Ekart’s ability to offer enterprise grade supply chain solutions to large retail brands. IKEA’s
vision is to create a better everyday life for many people, and Ekart is proud to be an enabler in this mission. For us, it has been about shared values of transparency and sustainability in the supply chain with an uncompromising commitment to customer delight and reliability. Through this collaboration, we will continue to unlock the world-class customer experience that IKEA is known for. IKEA satisfies its customers through a philosophy of close listening, engagement and support, and it matches well with Ekart’s mantra of reliability, response, and resolution. We look forward to delighting customers with this partnership.”