Axis Max Life Insurance Ltd. formerly known as Max Life Insurance Company Ltd (“Axis Max Life”/ “Company”), has settled 20,529 individual death claims worth ₹1641 Cr. in FY 2025–26, achieving its highest-ever individual death claims paid ratio of 99.80%. This marks a consistent rise from 99.34% in FY21-22, reinforcing 99.80% as the Company’s new benchmark for trust — India Ke Bharose Ka Number™*. Since its inception, Axis Max Life has paid a total of ₹11,772.21 Crores towards death claims on 2,43,524 policies.
| Axis Max Life – Individual Death Claims Paid Ratio (%)
(Consistent improvement over the last 5 years) |
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| FY 2021–22 | FY 2022–23 | FY 2023–24 | FY 2024–25 | FY 2025–26 |
| 99.34%2 | 99.51%3 | 99.65%4 | 99.70%5 | 99.80%5 |
Sumit Madan, Managing Director and CEO, Axis Max Life said, “At Axis Max Life, we are pairing predictive analytics and digital forensics to process claims faster, driving our highest-ever individual death claims paid ratio of 99.80% in FY26. This benchmark goes far beyond numbers; it is a powerful testament to the trust our customers invest in us, and a reminder that behind every claim is a family we are proud to protect.”
To support faster claims processing, Axis Max Life has strengthened its underwriting mettle with predictive analytics and enhanced fraud controls through digital forensic tools. This has enabled the Company to secure the No. 1 rank among Indian life insurers in Hansa Research’s Life Insurance CuES 2026 study**.